emails not sending to btinternet

26-08-2021 6h00. Email accounts managed by Virgin Media include those ending @virginmedia.com and @ntlworld.com. Any suggestions please, User profile for user: View cart for details. Not receiving @btinternet email. My wifes email account on her iPhone 10 is working fine and her settings are identical to those described above on my Samsung phone. for DISH Protect Silver unless you call to cancel. on 19-12-2022 I've got a "failed delivery message". I manually changed the outgoing port to 465 and repeated the procedure above, but still couldnt send emails from my phone no problem doing so on my laptop. It seems that my account SMTP setup was changed (without my input). captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Our Gmail accounts work on all our devices. They must realise that they have a dreadful name. To start the conversation again, simply Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community. I thought that I had fixed the issue last night by resaving my IMAP SMTP settings and restarting Apple Mail but the problem has reappeared this morning. Townman, Gandalf, anneoconnor. So hardly time for a timeout to have occurred. 14h56, on 7) Once you have saved any old emails you want to keep, delete the rest especially those with any personal information in them. Thank you, JW. If I go into iCloud web page, then I can send and receive as normal. After I moved away from Advanced Settings, I got another error message "Outgoing Server Error There was an issue connecting to my email name@btinternet.com. Here are some answers to help you. That is because he has a Virgin Media email address, which would be deleted if he switched away. If not, how do we get a moderator involved? All other emails to other systems have no issues. Re: Emails from btinternet.com addresses not received. If someone answers your question correctly please let other members know by clicking on Mark as Accepted solution, Mine is Samsung A71 and also doesn't give option to enter the SSL encryption details, Announcements, Guides & Community Updates. The whole ISP domain is blocked. So, I did checked around it seems that smtp is not working. It's easy to get answers to your questions: BT Tech Experts is a technical help service available 365 days a year. Interestingly, I have received two follow-up calls from 2nd-level technical support who have advised that they have done some work on their systems as a result of my initial contact. Thanks for your reply, Townman and thanks to Anne too. After 6 mos., if selected you will be billed $10.99/mo. I guess I will have stop e-mailing my wife from the iMac (I could even talk to her!). 6h21. Go back to . Will post another update when he gets a formal response from BT but I wondered if anyone else has noticed any change/ started receiving btinternet emails that they were not getting before? I cannot find an obvious way of asking bt about this! The article below can help if you do not have any other user account to test with. Last week I phones an advisor with a somewhat similar response. 19-12-2022 Rest assured that we'll do our best to assist you or get you pointed in the right direction. Today all of our emails addresses would receive, but not send. Can send emails fine from any other account. 26-08-2021 At my age, I just don't have the energy to set up a new email address and tell everyone.'. 23-04-2021 Many have had the same address since they first went online many years ago. All other emails to other systems have no issues. 9h25 26-08-2021 20h13. I can receive emails. The accounts work on BT Webmail, both to receive and send. I consistently receive this warning:whenever I try. on He received emails from me okay (from my Metronet email address) but I wasn't getting his replies. We shall never know, but fingers are firmly crossed that the service will return to normal. There have been problems with the BT IMAP/POP servers stopping email clients from accessing the users email account for years. I just tried to send a message to an 'external' btinternet account on the iMac and it failed again. Switching email address if you have never done so before can feel like a daunting task. That sounds like something has been stuck in a queue somewhere. By posting your comment you agree to the house rules, The comments below have not been moderated, By 09-07-2019 I know it exists because I can pick it up on ios and via BT Webmail. MisterW, bobpullen. Unable to send mails to btinternet addresses - Plusnet 17h33. on I can't afford the risk.'. Created on May 24, 2016 Outlook emails not being received by btinternet.com addresses In the last two weeks, emails that I send from Outlook to btinternet.com email addresses are not being received by the person I sent them to. ask a new question. Looks like no ones replied in a while. It is they that should investigate why other email providers don't have this problem. . Problems with email | BT Help ), on Some links in this article may be affiliate links. And now, Google Groups users are reporting ( 1, 2, 3) that they are unable to send emails from BT and Earthlink email addresses. About 4 days letter I get a reply saying the message could not be delivered. 14h17, on Its broadband expert Catherine Hiley says: 'Staying loyal to a broadband provider to keep your email address could prevent you from enjoying savings of up to 162 a year on average if you switch. Clearly, somewhere, somebody in BTs email service provider organisation has made a change in their configurations, or there is a fault. For additional information, see the Global Shipping Program, Batman Outlaws #1 2 3 Complete DC Comics Lot Doug Moench, Comic should be in the grade given in the listing title. Anyone else experienced this and got any suggestions on how to proceed? You should however check that your email clients are using the correct settings as per this link. 16h34. I have deleted the app and reinstalled it. 13-07-2019 16:52 EST 04 Mar 2023. No links of any sort and it still bounces, coming back with the messages unable to deliver after repeated attempts. 19h32. Do this plenty of time ahead of when you plan to switch broadband provider you may even want a few months to switch over. Having established that I was able to send email from webmail, the agent told me that there were no issue with BT's Servers (or the company who provides this service on their behalf), and the issue was with my device. 14-07-2019 I think I remember something very similar happening to me earlier this year, after btinternet started being more restrictive about what they would accept in incoming emails. Incoming mail works, but unable to send anything. My BT email is not working - Apple Community Households are endlessly told that to keep their bills in check they must shop around when their current contract ends to get a better deal. Thanks for the suggestion. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. Using webmail? A Virgin Media spokesman adds: 'There is a cost to us to provide an email service and so it's not something we'd provide free of charge to former customers.'. Virgin Media says that its policy is clearly set out to the customer ahead of their account being closed and they are sent repeated re-minder communications encouraging them to take action before they lose access. The other two people that are having the same problem are using Samsungs, but haven't said which model. I have cleared cache and data. It takes a while to get a reply from the Postmaster but they will respond. BT Mail | @btinternet.com | Cannot send mail - BT Broadband 09-07-2019 Comparison website Uswitch says that almost a quarter of people rely on their email address provided by a broadband provider, especially people aged 65 and over. Why? https://community.bt.com/t5/Email/SMTP-server-password-issue-cannot-send-e-mails-from-e-mail/td-p/19 https://community.bt.com/t5/Email/BT-Email-on-Outlook-amp-iPhone/td-p/1949938, on If you click on them we may earn a small commission. on I exited and restarted Mail and was then able to send emails again. Outlook.com not sending emails to btinternet email addresses 17h25. RobbieMac. Log in issues. Thank you anyway. Please update the server configuration to continue connecting to this account", with the option to cancel or update. 13h18. However, give yourself enough time to smoothly switch over and you may find it is worth your while. After several attempts, I decided to delete the email account from the phone and to recreate it using Add Account. 1-800-MY-APPLE, or, If you cant send or receive email on your Mac, Sales and You may have to register before you can post: click the register link above to proceed. Delays in Emails being delivered can arise from a multitude of reasons. Go back to: Email help. Thank you for your follow up. on BT Email: I can't send or receive email | BT Help - BT.com The advice from forum users is to do nothing such as changing passwords or deleting and resetting up accounts as this invariably causes more problems than it solves. Millions tied to cynical deals face extra charges, so we urge the watchdog to act, Get a better broadband deal! Oops. Emails being blocked which we send to btinternet.com email addresses, Re: Emails being blocked which we send to btinternet.com email addresses. I can't send emails from my btinternet account on my iPhone My husband has opened a ticket with BT and provided them with the timestamp in formation from the delayed email. Yesterday, I managed to contact BT via webchat. 23-04-2021 This could be as simple as the sender's email application had an issue and had not sent the emails until recently! on By All of the examples have this delay as more than five days, which should have really caused some sort of notification back to the sender. on Hi - I am no longer able to send e mails from my bt account on my phone or iPad when connected to the internet. - last edited on The destination account that I am using for tests is another btinternet account (my wife's) - in fact it's a subaccount to my own account. only. This was a pain, but I went along with it or else I couldnt use email. We receive the following message when we try to send from our Mac. When I ran Connection Doctor (available in Mail/Window/Connection Doctor) my btinternet connection showed green (OK) but I noticed that the SMTP connection details said "login not required". Reset Mail app Right click on Windows Start > Apps & features > Scroll down and click Mail & Calendar > Click Advanced options > Click Reset > Restart your computer 3. Just goes straight to outbox, then tries to send, comes back with a message p05-smtp.mail.me.com . He says: 'My emails are an archive of all of my subscriptions, accounts and information over the years. email not sending from iMac iPad is working ok. My email is not sending from my iMac (iCloud). On 19th May I had a chat session with a plusnet advisor who could not help but said he would pass it on to the email specialists. 25-08-2021 Sorry but how do I PM you, and what details do you need? Get our superfast unlimited fibre broadband, Flexible and affordable sim only deals with no contract, Our network reaches over 99% of the UK, so we've got you covered, Low on minutes, data or texts? I have tried from two different user names on my PC and so two different Outlook settings, and from my Windows 10 laptop, none of which are successful. Now when I send them emails from my Outlook.com email address they bounce back as undeliverable. 6) Make a list of all of the accounts and logins that are linked to your old email address. The problem is also affected by the addressee. 15h31. on What can we help with? For those that aren't arriving, things obviously get a little more involved. If I send a message to this group it gets to 10 for the group but not the other 4, all of whom have btinternet addresses. The usual SPF and DKIM and other DNS settings are in place to verify the sent emails. Thanks Page 1 of 2 1 2 Last 10h38 26-08-2021 We'll need to look into this and we'll get back to you next week. 2) Set up a forwarding system on your old email account so that all new emails are automatically redirected to your new email address. You should check that you are complying with this link and if you are you will need to contact the BT Postmaster. I have tried sending individual messages and simple test messages but nothing works. P.S. Choose Send/Receive > Preferences > Work Offline to toggle between offline mode and online mode.You may need to open the message and send it again, or choose Send/Receive.. Problems with sending btinternet emails through Apple mail on all devices iPhone, iPad and Mac, Cannot send mail The sender address was invalid. Hello both, I thought I'd try another tack, and uninstalled and then reinstalled Outlook. I spoke too soon. At some point during one day a couple of weeks ago, the following issues seem to have started: missing virtually all sent emails from the account on my iPad since the account started, but not my iPhone similarly, logging onto web based email account, using different devices, my iPad, my iPhone, wife's iPad and . Though any rejection on our side should be returned back to the sender as a bounce. I have a group of 14 people set up under Outlook 365. From haggling to threatening to switch, how YOU are fighting back against the great broadband rip-off, End this bill charade, says RACHEL RICKARD STRAUS: Broadband firms should offer fair and predictable prices, What you need to know about money every week: This is Money podcast. 19-12-2022 As an experiment, can you try a different mail client other than Apple Mail on one of your Macs and see if that works. The account I am using is Gmail (the google mail). In theory, they could switch to a free email address, such as Gmail or Hotmail, but doing so feels like an insurmountable upheaval. It has just hiked his bills by another 6 a month and he feels penalised not rewarded for being a loyal customer for over 20 years. This sounds fiddly, but isn't necessarily. My wife has a btinternet email account linked to mine and yet she is not having any problems sending messages from Apple Mail. iPad is working ok. The issue has resolved itself on my MacBookPro (macOS 11.5) but it's still there on the iMac (macOS 10.15). My husband hasn't yet received a reply to the ticket he opened on his BT account yesterday however it seems more than coincidental that this morning I received six delayed mails from two different people with btinternet addresses. One of the mails having been sent as long ago as April 4th. Has anyone experienced this problem. If you see Disconnected, Working Offline, or Trying to connect, Outlook can't reach the email server to send your mail.. Sadly not the same as my experience. Send yourself a test email. So we can look in to this further, could you provide us with the full bounce back message you're receiving and the email headers. Hi@stevebrass thanks for your reply, ports and email addresses are all ok and in line with your suggestion, the one thing that I can't find when entering those details is the SSL Encryption - the option just doesn't seem to be there with the MS Office Outlook app / in combination with my Samsung S10. Virgin Media says email accounts are only available to current customers. I am using the Outlook app on a Samsung phone. It's good (???) Those who wish to hold on to their email account just have to log in from time to time to keep it active. They forecast a response within 72 hours. Announcements, Guides & Community Updates. If not, how do we get a moderator involved? 26-08-2021 None of the posts I have seen are the same as my problem however. 2 days ago I suddenly stopped being able to send emails and get the message below. As soon as I removed that link all was well again. Does anyone have any other suggestions please?? If you're having problems, try, Check that email addresses are typed correctly, Check spam folders - genuine emails sometimes end up in there by mistake. We repeated the test and the same thing happened. It is very annoying, I hope you guys reach me out soon. Hopefully, we can get this resolved quickly. We appreciate you reaching out to us about Mail. Comic should be in the grade given in the listing title. This morning I clicked on the email icon on my phone and was again asked to login. Something went wrong. These include Windows PC running Office365 & Outlook; Apple MAC running native email application; IOS (iPad & iPhone) using both native email apps and IOS Outlook. Not receiving all emails on btinternet account If this is your first visit, be sure to check out the FAQ by clicking the link above. A few months ago I realised I wasn't receiving emails from a friend with a btinternet.com email address.

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emails not sending to btinternet

emails not sending to btinternet