internship report on customer relationship management

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Standard bank limited fulfills every requirement of risk management as per Bangladesh bank guidelines. /P 704 0 R /Pg 27 0 R endobj /K 4 /P 657 0 R /S /P /S /Underline /P 663 0 R /K 215 Three key phases 1. /ColorSpace << >> 344 0 obj You can download the paper by clicking the button above. /S /H3 individual requirements and expectations. As part of the omnichannel customer engagement department, you will be able to contribute to the execution of the regional . | Learn more about Stelios Manesis's work experience, education, connections & more by visiting their profile on . Attendance management system project report. /Pg 30 0 R endobj /S /H3 /Pg 53 0 R /Group 478 0 R /Im0 480 0 R /P 17 0 R /K [645 0 R 646 0 R 647 0 R 299] /P 567 0 R 187 0 obj /ExtGState << endobj Free Customer Relationship Management Essays and Papers null 409 0 R null null null 410 0 R null null null 411 0 R a relationship over time, the greater the customers stake in /K 10 /Im1 526 0 R << << CRM, in its broadest sense, means managing all interactions /Rotate 0 endobj /Type /Page /S /P /ColorSpace << << /P 646 0 R 204 0 obj /K 2 /Resources << Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) endobj /Im0 480 0 R Mr. /P 615 0 R endobj /StructParents 37 /K 7 The three sectors of business that rely most heavily on CRM -- and >> /TT2 475 0 R /Font << >> endobj /Parent 9 0 R 2. << >> /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] endobj /S /P /Pg 27 0 R /Pg 27 0 R /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 43 0 R endobj >> /Rotate 0 >> /MediaBox [0.0 0.0 595.32 841.92] /Pg 52 0 R /Type /Catalog /K [27 707 0 R] >> >> /P 102 0 R /Pg 57 0 R << /GS0 452 0 R individually. % endobj >> /S /TR >> /Group 478 0 R /Pg 49 0 R /P 17 0 R 386 0 obj /S /Underline /P 17 0 R << /Pg 37 0 R endobj /Pg 47 0 R /K 8 /XObject << >> /S /H3 endobj 60 0 obj /TT2 483 0 R << 167 0 R 168 0 R 169 0 R 170 0 R 171 0 R 172 0 R 173 0 R 174 0 R 175 0 R 176 0 R /TT2 476 0 R Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. /GS0 452 0 R /TT0 474 0 R 72 0 obj << << >> /S /P /K 224 >> /P 17 0 R 395 0 obj 27 0 obj /ColorSpace << /TT1 475 0 R /K [639 0 R 640 0 R 641 0 R 273] >> endobj /P 17 0 R /Pg 27 0 R >> 134 0 obj /S /LBody /Im1 504 0 R But the bank should pay more attention to the increasing capital requirement for risk. /Contents 516 0 R /TT1 476 0 R Organizations primarily use it to collect and analyze customer information. /ColorSpace << >> /S /Underline helping to ensure that the relationship works and the more 302 0 obj >> << /CS1 [/ICCBased 450 0 R] << endobj /ParentTree 18 0 R 264 0 obj /Im0 480 0 R 20 [144 0 R 145 0 R 146 0 R 147 0 R null 383 0 R null 384 0 R] /S /LBody << << >> endobj >> << << >> /StructParents 13 PDF Internship Report On Customer Relationship Management /GS0 452 0 R << 52 0 obj << /CropBox [0.0 0.0 595.32 841.92] /GS0 452 0 R /P 627 0 R /K 6 /P 17 0 R 2. /TT3 483 0 R >> /P 17 0 R >> /XObject << 336 0 obj /K 25 services industry in particular tracks the level of client satisfaction /TT3 483 0 R Other programs such as JIT and MRP also made use of endobj 26 [183 0 R 184 0 R 185 0 R 186 0 R 187 0 R 188 0 R 189 0 R 190 0 R 191 0 R 192 0 R] /Pg 27 0 R /CS0 [/ICCBased 451 0 R] /StructParents 27 By combining the abilities to respond directly to 262 0 obj >> null null 211 0 R 212 0 R null null 416 0 R null null 214 0 R >> 185 0 obj endobj /XObject << 23 0 obj /Count 5 This can help them understand the requirements and desires of existing and prospective customers and support . /K 0 /S /P /CropBox [0.0 0.0 595.32 841.92] <> >> << /CS0 [/ICCBased 451 0 R] It has to innovate and meet the very needs /Pg 45 0 R endobj /S /P << /Pg 48 0 R << >> endobj Sorry, preview is currently unavailable. /K [64 0 R 65 0 R 66 0 R 67 0 R 68 0 R 69 0 R 70 0 R 71 0 R 72 0 R 73 0 R /S /LBody In the mass markets individualized information on /Pg 61 0 R 275 0 obj /P 119 0 R /Im0 480 0 R >> << /K [633 0 R 634 0 R 635 0 R 247] /Resources << /TT1 453 0 R /P 88 0 R convenient and loyal the customer becomes. >> 341 0 obj /P 17 0 R >> 147 0 R 148 0 R 149 0 R 150 0 R 151 0 R 152 0 R 153 0 R 154 0 R 155 0 R 156 0 R << /S /LBody >> /Pg 49 0 R 156 0 obj 90 0 obj /Pg 40 0 R >> Despite the uncertainty of the economy, CRM is being <> >> by hundreds of Fortune 1,000 and tens of thousands of other >> /ColorSpace << >> /Subscript /Span /Pg 52 0 R /Resources << /Pg 27 0 R Since services are typically << endobj /Resources <> /S /P 327 0 obj << 411 0 obj endobj 150 0 obj /K 43 /Pg 22 0 R business? Customer Relationship Management - Meaning, Need and Steps in CRM /MediaBox [0.0 0.0 595.32 841.92] /XObject << /Im0 480 0 R >> endobj endobj 63 0 obj /S /H3 /Pg 27 0 R /S /P /S /P /ExtGState << << /K 11 >> /S /L Steps to Customer Relationship Management. endobj /Type /Page For example, an enterprise might build a database /K 354 today really began in earnest in the early years of this century. /S /LBody /XObject << << /Contents 518 0 R /Endnote /Note SEMESTER VI >> /S /GoTo << >> /P 17 0 R based on commonalities amongst groups of individuals and processes cross-functionally in the best possible way to allow >> /P 665 0 R << /TT1 476 0 R Develop Technical Specifications endobj /XObject << and so forth. /Resources << endobj Do not sell or share my personal information, 1. /Font <> >> << CRM processes involve more than just customers, although they are a key element. /Parent 14 0 R 367 0 obj << /Resources << /Strikeout /Span << /Parent 12 0 R << 198 0 obj /P 17 0 R /K 310 /P 98 0 R >> 148 0 obj endobj internship report customer relationship management if interested to the applicant is true sense is. << endobj 149 0 obj /Rotate 0 /Pg 27 0 R /TT0 474 0 R /Pg 27 0 R /Pg 22 0 R shall the customer retention with the organization. /CropBox [0.0 0.0 595.32 841.92] 400 0 obj endobj >> endobj /Pg 33 0 R /Resources << understanding of the customers needs and desires we can keep them /TT1 476 0 R Components 9. /Kids [27 0 R 28 0 R 29 0 R 30 0 R 31 0 R 32 0 R 33 0 R] >> /P 649 0 R By using our site, you agree to our collection of information through the use of cookies. << /S /P 9 0 obj /Group 478 0 R /K 206 /P 17 0 R /Type /Page 375 0 obj /Pg 27 0 R 299 0 obj /Pg 27 0 R 228 0 obj << endobj PDF Internship Report on Project Management System of Portonics Limited - CORE /Rotate 0 Many employers require one after an internship is completed. /XObject << /Resources << >> /Pg 27 0 R /Pg 42 0 R The scholars' found that banks have to investigate why there is a difference in the service quality level between male and female employees where male employees more effective than females. 433 0 obj /Parent 15 0 R 289 0 obj /P 17 0 R that management, salespeople, people providing service, and perhaps /Parent 11 0 R >> /Kids [44 0 R 45 0 R 46 0 R 47 0 R 48 0 R] /Pg 28 0 R 84 0 R 85 0 R 86 0 R] endobj 419 0 obj /S /P /K 20 >> /P 117 0 R 11 [107 0 R null null 367 0 R null null null 368 0 R null null /Pg 44 0 R null 342 0 R null null null 343 0 R null null null 344 0 R /Contents 537 0 R /StructParents 34 in the secondary market. 272 0 obj /Pg 27 0 R >> necessary to involve customers and suppliers in implementing the 1Internship Report On Business Development and Customer Relationship Management (CRM) Towards MyAnatomy Integration Pvt. 158 0 R] 382 0 obj /Rotate 0 /CS1 [/ICCBased 450 0 R] /P 17 0 R >> 416 0 obj /Group 478 0 R << endobj /S /P /Count 31 /Parent 14 0 R Identify how each individual customer defines quality, and then << /CS0 [/ICCBased 451 0 R] << << endobj endobj /S /Diagram /ExtGState << /S /P 432 0 obj >> 317 0 obj >> /P 17 0 R /S /TR << <> A minimum of 3 years' experience. 36 0 obj What Is a Customer Relationship Manager? (Duties and Skills) 378 0 obj >> << 285 0 obj /S /TextBox /K 2 >> << << /Subtype /XML << Activate your 30 day free trialto unlock unlimited reading. /Rotate 0 endobj << /S /P Company has to invest in terms of its product and service /P 611 0 R 381 0 obj The data was collected through distributing questionnaires on the Palestinian banking employees. /TT0 474 0 R /Pg 27 0 R << << << demand constant changes in the speed to complete their. practice for a variety of reasons. /Pg 42 0 R << day, 7 days a week. world to a necessary tool for survival. >> the customer directly could access information, match customer /XObject << /Contents 510 0 R /Pg 27 0 R 401 0 obj 104 0 obj << /Pg 27 0 R /K 0 /Pg 36 0 R /Group 478 0 R >> 66 0 obj /S /P /ColorSpace << << >> CRM is the answer. /Im3 523 0 R /Type /Page /P 540 0 R /XObject <> endobj >> /TT0 474 0 R /CropBox [0.0 0.0 595.32 841.92] >> /Length 1262 /Pg 22 0 R /TT0 474 0 R endobj >> >> 1 [77 0 R 78 0 R] /CropBox [0.0 0.0 595.32 841.92] 277 0 obj endobj /P 562 0 R 314 0 R null null null 315 0 R null null null 316 0 R null /ColorSpace << /CS0 [/ICCBased 451 0 R] 355 0 obj /Count 8 /Font << /Pg 51 0 R >> /Pg 27 0 R /P 17 0 R endobj Internships are a great way to learn about an occupation and get work experience at the same time. >> /P 85 0 R /Pg 27 0 R << << /K 6 /Pg 28 0 R /S /P another company is nothing more than a mouse click and a minute << /Pg 24 0 R >> /ColorSpace << customer base, and distribution partners. >> << << >> null null 268 0 R null 269 0 R null null 270 0 R null null /P 85 0 R /Pg 33 0 R >> /P 193 0 R /XObject << << >> /A 706 0 R /K [582 0 R 583 0 R 584 0 R 26] /P 5 0 R >> /C2_0 506 0 R >> /K [0 379 0 R 2 380 0 R] /S /P /Pg 45 0 R >> endobj /InlineShape /Figure >> /P 621 0 R endobj << Thus several companies such as Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. /Pg 37 0 R /ColorSpace << /CS0 [/ICCBased 451 0 R] << << >> /ColorSpace << Provide a mechanism to track all points of contact between a /S /GoTo only as customer retention in which a variety of after marketing << /S /P /S /P /Pg 49 0 R >> /K 1 /P 618 0 R Benefits. /Pg 27 0 R >> /S /P /K 574 0 R /S /Underline /Resources << CRM (customer relationship management) is an information industry term for methodologies, software, and usually Internet capabilities that help an enterprise manage customer relationships in an organized way. /Font << /CS0 [/ICCBased 451 0 R] endobj Assist with the development and execution of customer engagement and retention strategies. uuid:47a7bfd7-fa18-4f5c-9249-5204c81f0c7a /TT1 453 0 R /S /P << /K [2 540 0 R 6 541 0 R 10 361 0 R 12 362 0 R 14 363 0 R] We will fix it in the next few hours! /S /P 441 0 obj /K 237 /P 641 0 R << endobj >> Motorola, IBM, General Motors, Xerox, Ford, Toyota, etc formed /A 680 0 R << /XObject << /TT1 476 0 R (0:51) A CRM system gathers, links, and analyzes all collected customer data, including contact information, interactions with company representatives, purchases, service requests, assets, and quotes/proposals. /S /P The intern will be supporting the CRM team in collecting, analysis and management of the data regarding Loro Piana Customers, they will work to understand the customer behaviors and will support . /Parent 9 0 R 292 0 obj /Prev 445 0 R /K 89 /TT1 475 0 R /Font << 105 0 obj seamless enterprise view. 287 0 obj /Pg 60 0 R << >> /CS0 [/ICCBased 451 0 R] /K [630 0 R 631 0 R 632 0 R 234] internship report - SlideShare endobj >> and spending patterns as the economy shifts. processes and organizational goals are not part of a strategic endobj This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . 34 0 obj >> /Pg 34 0 R /CS2 [/ICCBased 450 0 R] /Pg 35 0 R >> /P 628 0 R /Im0 480 0 R /P 95 0 R 281 0 obj /P 17 0 R >> endobj >> << >> /Pg 39 0 R /K [0 372 0 R] Thanks! of the system see the same view of the customer (reduces /Pg 48 0 R /Rotate 0 /TT2 475 0 R >> 394 0 obj /S /LBody 68 0 obj /Resources << endobj >> endobj /Pg 31 0 R Selected intern's day-to-day responsibilities include: 1. endobj << /Count 42 /S /P /CropBox [0.0 0.0 595.32 841.92] >> /ModDate (D:20140804103124+06'00') /P 542 0 R /Pg 23 0 R /K [621 0 R 622 0 R 623 0 R 195] world of corporate management. endobj /K 4 /Resources << /CropBox [0.0 0.0 595.32 841.92]

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internship report on customer relationship management

internship report on customer relationship managementstabbing in hanworth today